At Flourishlife Care
Flourishlife care is a CQC Registered provider. We provide Supported Living, outreach and Domiciliary Care Services; we support individuals with a learning Disability, Complex Mental Health, Autism, sensory impairment, Young adults and Elderly Care. We pride ourselves in identifying highly skilled and compassionate staff and investing in them to deliver person centred and compassionate care. We support our service users to live an independent and meaningful life through the provision of a range of services/activities. We also use Positive Behaviour Support approach to encourage behaviour change for services users who’s behaviour could be termed as challenging. This makes us unique in our approach.
We are committed to delivering the highest quality of care and our service users can testify to this. We are also a care staffing agency, we provide temporary staffing such as Nurses and carers to the NHS and the private sector, to help meet their service needs. We care passionately about the quality of our staff; our service provision and we recognise the importance of continuity in care and achieving the highest standard possible.
We provide quality care for both elderly and young adults. Flourishlife Care believes that, for services to be effective, they should be based on sound values and principles and an understanding of the fundamental and individual need of people.
Our Focus
We aim to provide a warm, friendly, bespoke and compassionate care tailored to the needs of our service users using a person-centred objective. We strive to work together with our service users to provide quality care experience. We employ staff who are motivated and outstanding in all areas of care provision through rigorous recruitment processes.
Our Values
Privacy
The right of individuals to be left alone or undisturbed and free from intrusion into their affairs. This is taken into account in the formulation of Care Plans, and will only be overridden in exceptional circumstances, and with the knowledge of the service user or their advocate.
Confidentiality
Service user confidentiality is, wherever possible, maintained. On occasion, it will be necessary, for the benefit of the service user or others to share personal information with either other professionals or organisations. Where possible, service users are consulted and their views taken into account
Dignity
All individuals, whatever their circumstances, have the right to be treated with dignity and respect.
Anti-discrimination
Many clients, because of their circumstances, (e.g. age, disability, gender, marital status, sexual orientation, culture, religion or nationality), may find themselves in circumstances in which discrimination can occur. Flourishlife Care designs its services and delivery to, wherever possible, promote equality and counteract discrimination where it arises.
Communication
Clients have the right to be heard and to be fully informed on all aspects of their care. Methods of communication are appropriate to the particular abilities and experiences of each individual, and are tailored to each particular set of circumstances.
Independence
Clients are enabled to act independently. Services are aimed at maximising the individual’s capacity for self-care and mobility.
Risk Taking
All clients are entitled to make decisions about their daily lives and activities. This may, from time to time, result in a conflict between ensuring safety and maximising independence. Clients will be supported in their decisions to take reasonable risks.
Fulfilment
Every individual, whatever their circumstances, has the potential for development, and the right to hold personal aspirations. Within the boundaries set by legislation and professional social work ethics, service users are encouraged in achieving their personal goals.
Rights
Every individual, whatever their circumstances, has the potential for development, and the right to hold personal aspirations. Within the boundaries set by legislation and professional social work ethics, service users are encouraged in achieving their personal goals.
Responsibilities
Clients are expected to accept appropriate responsibilities, taking into account their particular abilities and circumstances. These may include having due regard for others, for property or for participation in Care Plans.
Choice
Services are designed to be accessible and flexible, promoting ordinary lifestyles and based upon client’s own choices. Individual choice is promoted, within the limits imposed by service constraints.
Family Support
The value of the contribution of client’s family support is fully recognised. The needs of the client we are providing, or intending to provide, regular or substantial care is, where requested, assessed independently of the needs of the client. The outcome of the assessment is taken into account when agreeing Care Plans.
TRAINING
Part of our recruitment selection process, staff are selected in line with each person’s specification using the service in order to best meet the individual’s needs. We ensure selected staff has received comprehensive induction training in how to work with the individual’s functioning and how to communicate and respond to their needs
Flourishlife Care has a programme of training for staff to recognise the value of learning and development of competencies in order to deliver a high quality service. Our staff members are trained up to NVQ level and we purchase ongoing specialist training on site and relevant training in line with staff personal development to ensure that our staffing group continues to enhance their skills and knowledge.
We also offer comprehensive training to individual and companies which covers the following (CARE CERTIFICATE STANDARD)
CARE CERTIFICATE STANDARD
- Understanding Your Role
- Your personal development
- Duty of Care
- Medication
- Manual and Handling
- First Aid
- Peg feeding
- Equality and diversity
- Work in a person-centered way
- Communication
- Privacy and dignity
- Fluids and nutrition
- Awareness of mental health, dementia and learning disability
- Safeguarding Adults
- Safeguarding Children
- Basic life support
- Health and safety
- Handling information
- Infection prevention and control
STAFF TRAINING
At Flourishlife care all our staffs are trained on the below trainings:
•Care mandatory training.
•Specialist training.
•Medication
•Buccal Midazolam
•MAPA/ PMVA
•DISPHAGIA
•Behaviour that challenge
•Peg Feeding
•Positive Behaviour Support
•Epilepsy
•Lone Working
•Mental Health/Complex care
•The Oliver MC-Gowan mandatory training on Learning disability and Autism
Mission statement
We are a user-focused service, which strives to support people with extremely complex needs successfully in the community. Our focus is to encourage people in a homely environment and to provide a service that is person centred. It means finding out what the person wants and how the person’s individual needs can be met, and helping the individual to make choices which are important to them whilst ensuring their views are heard. We encourage individuals to develop their potential skills; competencies and develop their confidence within their home and the community.
Our aim is to promote a consistent approach when undertaking any behavioural strategy or intervention. Without this it is unlikely that lasting behavioural change will be achieved. Where if a strategy is proving too difficult to implement consistently, then we will review the strategy and make any necessary adjustments in-conjunction with all professionals involve
